Healthy & Safety Updates

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Making sure you stay  safe during your stay is of utmost importance.  In order to successfully achieve this, we continue to implement strict rules and regulations to keep both you and our staff healthy and safe.

To ensure your safety we have enhanced our cleaning methods.  We use hospital-grade cleaning products, which are EPA approved, to disinfect all surfaces and high traffic areas. Our housekeeping staff has been trained to adhere to top cleaning standards and to place special attention to the following areas:

• Door knobs/handles
• Light switches
• A/C control panels
• Remote Controls
• All hard surfaces
• Closet amenities: iron, iron board, broom/dustpan, and vacuum
• Sofas
• Bed
• Bedding
• Nightstands
• Towels
• Toilet handles
• Faucets
• Sinks
• Tub surfaces
• Soap dispenser
• Hairdryer and more

We certify that when you move into your unit, you are the only guest that has entered after thorough cleaning by our housekeeping staff.

Many amenities are closed in all of our properties due to COVID-19 restrictions. Please contact our office for the most up to date information.

We are doing everything we can to ensure your safety and the safety of others.

If the Health Department determines that one of our properties has been exposed to an individual infected by COVID-19, they have the authority to shut down operations for a few days until the property has been sterilized. If you are impacted by this situation during your stay, we will refund you the unused portion of your nights. At this time, we can not guarantee relocation to another property, however we will do our best to facilitate a smooth transfer. 

Please note that our business is intrinsically linked to any and all state and city regulations that might be implemented by local municipalities. We kindly ask you to check official websites for each city to learn the latest regulations.

The local government may have mandatory 14-day quarantine if you are traveling from a certain state or country. Please check the city’s official page for the most up to date information. 

Our local government and individual properties mandate that you wear a face mask at all times, especially when you are in the building common areas and elevators.  Businesses large and small also require face masks for entry or service. Please adhere to all posted signage regarding the use of masks for your safety and the safety of others.